Frequently Asked Questions
Why choose WooChamp?
At WooChamp, it’s our mission to grow and cultivate the world’s largest digital marketplace, a place where people can find and purchase any service they need, and build any business they dream. As an employee, your work is inspired by the success of our users and the celebration of your own personal growth. Join us.
Why Are These Plugins/Themes Asking Me For A License Key?
Ignore it if this happens to you. Our products will work perfectly even without entering anything in the box. So, ignore it!
Keys are just for Author Automatic Updates and support which we do not provide at such a discounted price.
Are you providing update for the purchased product?
Yes, we are providing manual updates for all of our products. So, if you have purchased any WordPress Theme UI, then you don’t need to worry about the update of the product, we provide you free manual updates for 1 year. To Download the updated file, please visit your Download section at My account Page.
Do WooChamp provide License Keys for theme UIs?
We cannot and won’t provide/lease/release/resell license keys. You do not need any license keys to use them. This Theme UI only require license keys to get automatic updates from their authors.
Do WooChamp provide support?
Yes, we provide support for all our products, just contact us, if you face any issue with our product.
Note: You can use any plugin as per your requirements or choice. If you face any issue with your website due to installed plugins then we suggest you check with respective plugin author as we do not provides supports for third party plugins or extensions. If your website has any nulled or cracked plugins installed now or earlier and your site is not functioning properly then we are not responsible it.
How to get support from WooChamp?
If you are facing any issue with our product then you can simply click on below right WhatsApp chat button to get in touch with our support team.
Note: Support is only limited for the domain you purchased product. Support Time: Monday to Saturday 10 AM – 6 PM (IST)
Can I use themes UI on multiple sites?
No, you can not use the Themes UI more than a single domain. If you want to use same file for another site then you can place new order for new domain.
How to fix “style.css missing” error while uploading themes?
A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This is because the download package on WooChamp includes additional files to the theme such as the documentation, main file etc.
To solve this simply unzip the package you downloaded from WooChamp and read instructions to import the file.
Can I resell these products?
No, you can’t! We are not encouraging reselling or stacking up our products. If we discover any such activity from you, then we will ban you immediately from our site.
Note: You can become our affiliate member if you are looking to earn money from our products. Click here to become affiliate member.
Will my product stop working after my membership or 1 year period expires?
Not at all! You will not face any such issue. Even if your subscription plans expire then after also you will be able to use the product without any trouble. Although you will not be able to download content or its update anymore, but yes, you can use the already downloaded products.
How can I contact you in case I haven’t found the answer to my question?
If you haven’t found the answer, please contact us via e-mail, online chat or feedback form. As a rule, we respond to inquiries within one business day.